Fundraising: Difference between revisions
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* Fundraising emails in France, 12th of July - 11th of August. Here are some examples of emails: [https://drive.google.com/file/d/1wHP_G2pWuZgIdOam2KwoU_E_c7Zx9EoZ/view?usp=sharing Email 1], [https://drive.google.com/file/d/1dOl_sQEeuhc-S-9fZsjDRmMVKaOJFxpk/view?usp=sharing Email 2], [https://drive.google.com/file/d/1VK65CN7DpohPeYWBFiHubmXdb12ujsnG/view?usp=sharing Email 3] |
* Fundraising emails in France, 12th of July - 11th of August. Here are some examples of emails: [https://drive.google.com/file/d/1wHP_G2pWuZgIdOam2KwoU_E_c7Zx9EoZ/view?usp=sharing Email 1], [https://drive.google.com/file/d/1dOl_sQEeuhc-S-9fZsjDRmMVKaOJFxpk/view?usp=sharing Email 2], [https://drive.google.com/file/d/1VK65CN7DpohPeYWBFiHubmXdb12ujsnG/view?usp=sharing Email 3] |
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* Fundraising banners in France, 4th of October - 1st of November. |
* Fundraising banners in France, 4th of October - 1st of November. |
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* Fundraising emails English campaign (Australia, Canada, Ireland, New Zealand, UK, and US), 6th of September - 20th of November. |
* Fundraising emails English campaign (Australia, Canada, Ireland, New Zealand, UK, and US), 6th of September - 20th of November. |
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* Fundraising banners English campaign (Australia, Canada, Ireland, New Zealand, UK, and US). 29th of November - 31st of December. |
* Fundraising banners English campaign (Australia, Canada, Ireland, New Zealand, UK, and US). 29th of November - 31st of December. |
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Revision as of 11:30, 8 August 2022
Who are we?
The Wikimedia Foundation Fundraising team cultivates the resources that propel our movement. We engage millions of people from countries across the globe to support Wikipedia and its sister projects. The overwhelming majority of the Foundation's funding comes from individual readers from all over the world giving an average of $15.
Donations help the Wikimedia Foundation maintain server infrastructure, improve the software that supports our projects, and make Wikipedia and its sister projects accessible globally to millions of people. The fundraising team is responsible for raising the Wikimedia Foundation's budget through online campaigns. These campaigns have the additional goal to educate all readers about Wikipedia and how our movement works. We are grateful for all the readers, contributors, and donors who make Wikipedia and our other projects a global home for knowledge and discovery. To continue thriving we must constantly innovate, adapting to the changing needs of our readers and new advances in the technology that powers the Wikimedia universe. For additional information, please see the 2020–2021 Fundraising Report.The Teams
Central
Working across teams and with the Partnerships team
-
Lisa Seitz-Gruwell
Chief Advancement Officer -
Megan Hernandez
Vice President of Advancement -
Julia Brungs
Senior Community Relations Specialist -
Guillaume Paumier
Principal Program Manager
Online Fundraising
-
Sam Patton
Senior Manager, Fundraising Growth and Innovation -
Mariana Suijkerbuijk
Lead Global Audience Strategist -
Katie Haggard
Campaign Specialist -
Moska Shaver
Senior Email Campaign Specialist -
Samuel Buissereth
Campaigns Associate -
Peter Coombe
Lead Developer -
Emma Hughes
Senior Frontend Developer -
Sadok Cervantes
UX Design Contractor -
Haley Nordeen
Banner Production Associate -
Camille de Nes
Lead Global Campaigns Strategist -
Noah Israel
Senior Email Campaign Specialist
Foundations & Major Gifts
-
Caitlin Virtue
Senior Director of Development -
Jerry Kim
Senior Events Projects Manager -
Jonathan Curiel
Senior Development Comms Manager -
Rosie Lewis
Development Analyst -
Enloe Wilson
Principal Major Gifts Development Manager -
Jayme Simmons
Development Associate -
Desiree Bautista
Major Donor Data Specialist
Fundraising Operations
-
Kristie Robinson
Donor Relations Manager -
Michael Beattie
Senior Donor Relations Specialist -
Sandra Hust
Senior Donor Relations Specialist -
Leanne Schreibstein
Fundraising Operations Specialist -
Kristine Hancock
Donor Relations Specialist -
Amber Johnson
Donor Relations Specialist -
Lefki Papadimitriou
Donor Relations Specialist -
Tomasz Gorski
Donor Relations Specialist -
Yamini Lavappa
Donor Relations Specialist -
Runjini Murthy
Fundraising Analyst -
Thea Skaff
Senior Manager, Global Fundraising Campaigns -
Nora Nichols
Development Data Associate -
Evelyn Martin
Principal Payments Officer -
Rakhi Kumar
Payments Specialist
Endowment
-
Amy Parker
Endowment Director -
Jason Adams
Planned Giving Specialist -
Jessica James-Hill
Senior Endowment Development Officer
See also: Fundraising Technology
Our Goals
A Global Project
Readers around the world show their support for Wikimedia each year. The Wikimedia Foundation receives donations from nearly every country in the world in over 80 currencies, 20 payment methods, and 50 languages. We strive to provide readers worldwide with the best localized donation experience possible by offering preferred local payment methods and high quality messages in local languages.
Testing and Optimization
The online fundraiser is based on constant testing and optimization of different themes, messages, designs and user flows. We aim to educate all Wikipedia readers about our movement, provide a convenient donation process, and minimize the disruption of fundraiser banners on the reader experience. Only a tiny portion of readers donate -- therefore, we must always be improving our methods.
Educating Readers
Another goal of the fundraiser is to educate Wikipedia readers about the Wikimedia movement. We do this through the messages displayed in banners as well as through creative content featuring the Wikimedia community. Over the years, we've run personal appeal messages from community members, featured videos introducing Wikimedia volunteers, and invited readers to join in editing.
Current fundraising activities
Global
Operated by Wikimedia Foundation
For the Financial Year 22/23
- Fundraising banners in Austria, Belgium, Luxembourg, and Spain, 11th of July - 2nd of August. Here are some examples (in English) of banners. Please note that you will be seeing different variations of the text as we constantly test new language: Desktop large, Desktop small, Mobile large, Mobile small
- Fundraising banners in Denmark, Israel, Malaysia, Norway, and Portugal, 2nd - 30th of August. Here are some examples (in English) of banners. Please note that you will be seeing different variations of the text as we constantly test new language: Desktop large, Desktop small, Mobile large, Mobile small
- Fundraising emails in The Netherlands, 28th of July - 10th of August. Here are some examples of emails: Email 1, Email 2, Email 3
- Fundraising banners in The Netherlands, 30th of August - 25th of September.
- Fundraising emails in France, 12th of July - 11th of August. Here are some examples of emails: Email 1, Email 2, Email 3
- Fundraising banners in France, 4th of October - 1st of November.
- Fundraising emails English campaign (Australia, Canada, Ireland, New Zealand, UK, and US), 6th of September - 20th of November. Here are some examples of emails: Email 1, Email 2, Email 3
- Fundraising banners English campaign (Australia, Canada, Ireland, New Zealand, UK, and US). 29th of November - 31st of December.
Germany
Operated by Wikimedia Deutschland
- Fundraising testing:
- Fundraising Banners:
Switzerland
Operated by Wikimedia Switzerland
- Fundraising Banner Testing:
- Fundraising Banner Fundraising:
Contact Us
- We have an FAQ for donors and one for community members.
- Please stay in contact with us on the fundraising talk page.
- IRC channel: #wikimedia-fundraisingconnect (publicly logged)
- To report technical software bugs in Phabricator, follow mw:How to report a bug and use the #wikimedia-fundraising project tag.
- For a breakdown of how fundraising tech uses Phabricator, check out this wikitech page.
- For a calendar of all central-notice banners, including fundraising, see CentralNotice/Calendar.
Fundraising updates
See the full archive
Articles, videos etc. (here you find relevant articles about Wikimedia fundraising and finance)
Building a secure financial future for Wikipedia by Lisa Seitz Gruwell
Foundation 360 Building the relationships and resources we need to thrive Interview with Megan Hernandez, Advancement Department
The finances of free knowledge Lessons in transparency and impact by Jaime Villagomez
Annual Plan Conversations - Advancement and Finance and Administration Departments watch Lisa Seitz Gruwell and Jaime Villagomez take questions around the 2021/22 annual plan.
Five reasons Wikipedia needs your support (post supporting the 2021 English banner fundraising campaign) by Pats Pena
7 reasons you should donate to Wikipedia by Lisa Seitz Gruwell
2023/24 Q4 Update
We wrapped up the last fiscal year successfully and are thankful for everyone’s contribution and engagement. You will find more information on how the year went in our forthcoming fundraising report.
During Q4 we ran banner fundraising campaigns in a wide range of countries and created community collaboration pages for each of the campaigns. You can find all the collaboration pages above. Additionally we hosted community calls and engaged with our communities on talk pages to hear their feedback and work with them on banner messaging.
Spotlight Japan:
We worked with the Japanese community on refining our banner message in Japan and were able to adopt a new message which was based on community conversations.
We also used Q4 to prepare for our new financial year starting in July. We launched collaboration with the Indian communities around the upcoming India campaign and engaged with community members on the talk page. We also kicked off our collaboration with the English community around our English fundraising campaign. With pre-tests that started from mid-July, we want to collaborate now to ensure feedback and suggestions are heard and to improve the campaign this year.
2023/24 Q3 Update
In Q3 we worked with a range of communities to prepare for fundraising campaigns starting in Q4. We created community collaboration pages with affiliates, engaged communities on wiki, and in community calls.
We had plenty of email campaigns during Q3, which included the Thank You email campaign (for donors from the English campaign in Q2), an email sent to Austria, Norway, Latvia, Romania, Slovakia, Hungary, Luxembourg, Malaysia, and Belgium, an email sent to Brazil, Colombia, Chile, Mexico, Peru, and Uruguay, as well as and email sent to some of our English campaign donors about the Endowment.
We also started our campaign in Brazil at the end of Q3.
Some highlights from the Brazil campaign:
Brazil payments improvements: Last year we worked on reintegrating DLocal, our LATAM payment processor. Modernizing our payments integration had a significant impact on the Brazil campaign leading to a 32% increase in payments conversion rate and an increase in recurring giving! This newer integration is having a lasting impact. Donors are also sharing their appreciation for Pix as a payment option (see donor quote below!). Pix is the most popular way donors like to contribute from Brazil!
Finally, I'm thrilled to share that Brazilian donors are incredibly grateful for the Pix payment option, allowing those eager to donate to finally contribute!
In Q4 we are launching banner campaigns across many countries and we will also start preparing for the next English campaign by engaging the English Wikipedia communities from Q1 on, with the start of our pre-tests.
See also
- Erik Moeller and Domas Mituzas on fundraising since 2010