Service Design

Map of the solar installation process from the moment you sign an agreement to go solar to the moment you can activate your system. 1. Agreement Signed 2. Onboarding Call 3. Solar Site Assessment 4. Underwriting & Review 5. System Design & Engineering 6. Schedule Installation 7. Solar Panel Installation 8. Final Inspection From the CIty 9. Activate Your System! Turn on! Permission to Operate (PTO)!! Learn what it takes to go solar. Better understand the solar panel installation…

Design thinking may fail. Why doesn't design thinking work? This article tries to address the reasons behind this failure.

Problem: Low user engagement. Solution: Take care of the user's journey on the site. Understand the users’ goals and motives and think about how you can meet their expectations. Learn how they feel about your platform and what they want to get. Evoke positive emotions at each stage of the customer journey. Starbucks can serve as a very good example of a Customer Journey Map. Starbucks | customer journey map | ux design | ux ui | ux ui design

Service blueprints visualize organizational processes in order to optimize how a business delivers a user experience.

Future Post is a postal operator and logistics services provider of cross-border shipping and mailing services worldwide. this poster/ad is designed by me and was related to a social media campaign led by Future group in 2021.

Do you want to create a more engaging and memorable experience for your website visitors? Want to learn the basic UX principles to guide your website design project?

Climate Change Website designed by Levi Wilson for QClay. Connect with them on Dribbble; the global community for designers and creative professionals.

Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.

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A wide variety of design thinking frameworks and visualizations exist in the world today, and each typically contains between three and seven stages. Here's a round-up of the 10 most popular ones.