Companion App Updated (Jul. 1)
The FINAL FANTASY XIV Companion app was updated at the time below.
[Date & Time]
Jul. 1, 2024 5:30 a.m. (PDT)
[Affected Service]
・FINAL FANTASY XIV Companion App
[Versions]
・iOS Version: N/A
・Android Version: N/A
*Since it was a server update, the app itself wasn’t affected.
[Update Details]
■Addressed the following issues:
・In Retainer Ventures, it may be possible to send a retainer to procure items even if the item level is insufficient under certain conditions.
・In Retainer Ventures, the amount of reward items may be higher than usual under certain conditions.
・Error 210010 may occur under certain conditions and prevent Retainer Ventures from starting.
*Update: Jul. 3, 2024 12:45 a.m. (PDT)
We are looking into separate compensation for those players who, as a result of this issue, received fewer reward items for Retainer Ventures than were indicated. Details will be announced at a later date.
*Update: Jul. 5, 2024 5:15 a.m. (PDT)
We have confirmed that the issue still persisted in some patterns even after the update on Jul. 1, 2024 5:30 a.m. (PDT). Another fix has been made on Jul. 5, 2024 5:00 a.m. (PDT).
[Date & Time]
Jul. 1, 2024 5:30 a.m. (PDT)
[Affected Service]
・FINAL FANTASY XIV Companion App
[Versions]
・iOS Version: N/A
・Android Version: N/A
*Since it was a server update, the app itself wasn’t affected.
[Update Details]
■Addressed the following issues:
・In Retainer Ventures, it may be possible to send a retainer to procure items even if the item level is insufficient under certain conditions.
・In Retainer Ventures, the amount of reward items may be higher than usual under certain conditions.
・Error 210010 may occur under certain conditions and prevent Retainer Ventures from starting.
*Update: Jul. 3, 2024 12:45 a.m. (PDT)
We are looking into separate compensation for those players who, as a result of this issue, received fewer reward items for Retainer Ventures than were indicated. Details will be announced at a later date.
*Update: Jul. 5, 2024 5:15 a.m. (PDT)
We have confirmed that the issue still persisted in some patterns even after the update on Jul. 1, 2024 5:30 a.m. (PDT). Another fix has been made on Jul. 5, 2024 5:00 a.m. (PDT).
